Dear Hans, (01)
That is very true, and without recovery capability
casually seen today in all manner of things, we
would not have such a well behaved suite of tools. (02)
But that doesn't open up any theoretical advance
as far as I am aware. Its merely good engineering
practice to anticipate all the ways that errors
could occur, and to plan recovery processes for
handling them. (03)
Or do you know of some theoretical grounding which
is more deep, more principled, or more provable
than what I am aware of within the "autonomic
systems" term? If so, I would appreciate
suggested links. (04)
Thanks,
-Rich (05)
Sincerely,
Rich Cooper
EnglishLogicKernel.com
Rich AT EnglishLogicKernel DOT com
9 4 9 \ 5 2 5 - 5 7 1 2 (06)
-----Original Message-----
From: ontolog-forum-bounces@xxxxxxxxxxxxxxxx
[mailto:ontolog-forum-bounces@xxxxxxxxxxxxxxxx] On
Behalf Of Hans Polzer
Sent: Thursday, February 28, 2013 3:45 PM
To: '[ontolog-forum] '
Subject: Re: [ontolog-forum] Improved Elizae being
used in Call Centers (07)
Rich, (08)
Actually, you have heard about them. Just about
any "e-business", and most
definitely Google, Bing, Amazon, etc. incorporate
major autonomic elements.
Cloud computing would not be practical without
significant autonomic
capabilities. Otherwise every individual CPU or
disk drive failure would
result in an outage requiring operator
intervention - and noticeable delay.
Indeed, even our lowly Laptops and smart phones
update themselves (if you
give permission) and have some self-diagnosis and
repair capability for
specific types of failure. Of course, this is all
a matter of degree along a
variety of different failure or resource
contention types. The NCOIC SCOPE
model has a number of autonomic dimensions that
can be used to characterize
the degree of "autonomicity" embodied in any given
collection of networked
entities. Essentially, the Internet would not be
workable without
significant amounts of autonomicity, and any
reasonably complex,
network-based system has to have a way to deal
with dynamic events on the
network that could affect its operational
objectives. These include various
types of network failures, congestion, various
types of attacks, appearance
of new network nodes/resources that it might use,
new users (which in the
old days usually had to be manually keyed in by
some authorized
administrator), disks filling up, and the like. (09)
Hans (010)
-----Original Message-----
From: ontolog-forum-bounces@xxxxxxxxxxxxxxxx
[mailto:ontolog-forum-bounces@xxxxxxxxxxxxxxxx] On
Behalf Of Rich Cooper
Sent: Thursday, February 28, 2013 5:25 PM
To: doug@xxxxxxxxxx; '[ontolog-forum] '
Subject: Re: [ontolog-forum] Improved Elizae being
used in Call Centers (011)
Here is an interview of Chetan Dube in which he
talks about "autonomic
systems" which I remember being an IBM topic about
how systems would heal
themselves when things go wrong, about ten years
ago. I haven't heard
anything about autonomic systems since then. (012)
http://www.nttcom.tv/2012/05/14/chetan-dube-founde
r-president-ceo-ipsoft-inc/ (013)
-Rich (014)
Sincerely,
Rich Cooper
EnglishLogicKernel.com
Rich AT EnglishLogicKernel DOT com
9 4 9 \ 5 2 5 - 5 7 1 2 (015)
-----Original Message-----
From: ontolog-forum-bounces@xxxxxxxxxxxxxxxx
[mailto:ontolog-forum-bounces@xxxxxxxxxxxxxxxx] On
Behalf Of doug foxvog
Sent: Thursday, February 28, 2013 12:59 PM
To: [ontolog-forum]
Subject: Re: [ontolog-forum] Improved Elizae being
used in Call Centers (016)
I note that the person in charge of this system,
Chetan Dube, has no papers
discoverable by Google Scholar. The company
website, http://www.ipsoft.com,
links to no technical articles. (017)
-- doug foxvog (018)
On Wed, February 27, 2013 17:29, Rich Cooper
wrote:
> Dear Ontologers,
>
> The Economist has a special report on
"outsourcing
> and offshoring" with an embedded article titled
"rise of the software
> machines". In it, they claim that descendants
of Eliza have been
> installed in call centers to replace Indian
English speakers with
> automated conversationalists. Here is the link
to the overview of
> that article:
>
>
http://www.economist.com/news/special-report/21569
573-attractions-employing-robots-rise-software-mac
hines
>
> Having just discussed Sapir-Whorf topics,
ontolgers might also like
> this material. Here
is
> an excerpt from the article:
>
> IPsoft's Eliza, a "virtual service-desk
employee" that learns on the (019)
> job and can reply
to
> e-mail, answer phone calls and hold
conversations,
> is being tested by several multinationals. At
one
> American media giant she is answering 62,000
calls
> a month from the firm's information-technology
staff. She is able to
> solve two out of three of the problems without
human help. At IPsoft's
> media-industry customer Eliza has replaced
India's
> Tata Consulting Services.
>
> CIO magazine has a reference on the same topic
where IPsoft's product
> is mentioned in more
> detail:
>
>
http://www.cio.com/article/721800/IT_Robots_May_Me
>
an_the_End_of_Offshore_Outsourcing?page=2&taxonomy
> Id=3195
>
> Automated natural language assistants seem to be
finally becoming
> commercially viable.
>
> -Rich
>
> Sincerely,
> Rich Cooper
> EnglishLogicKernel.com
> Rich AT EnglishLogicKernel DOT com
> 9 4 9 \ 5 2 5 - 5 7 1 2
> -----Original Message-----
> From: ontolog-forum-bounces@xxxxxxxxxxxxxxxx
> [mailto:ontolog-forum-bounces@xxxxxxxxxxxxxxxx]
On
> Behalf Of John F Sowa
> Sent: Wednesday, February 27, 2013 9:39 AM
> To: ontolog-forum@xxxxxxxxxxxxxxxx
> Subject: Re: [ontolog-forum] Sapir-Whorf
Hypothesis
>
> Pat, Rich, and Steven,
>
> Those are indeed fascinating anecdotes that make
the abstract
> discussions about connections in the brain more
concrete and vivid.
> It's especially poignant to hear the stories
from
> someone we've
> known and loved (and sometimes get into fights
> with) over the years.
>
> PH
>> She ... told me draw a sketch map of the route
> to our home, about
>> 5 miles away. It was a surprisingly difficult
> task, and my final map,
>> which I know was inadequate but was powerless
to
> improve, showed
>> a diagrammatic equivalent of Wernicke's
aphasia:
> it had well formed
>> pieces but they were not connected into a
> coherent whole. It was
>> this experience, in fact, which started my
> interest in thinking
>> of maps as a symbolic language rather than
> simply a kind of pictorial
>> summary of a terrain.
>
> The parietal lobes, which are immediately above
Wernicke's area, are
> considered the region for storing and processing
patterns that are
> called frames, schemata, or cognitive maps.
>
> Slide 36 of http://www.jfsowa.com/talks/goal.pdf
> has a diagram by
> Peter MacNeilage about the information flow
during
> the production
> of speech. It shows how the *inferior parietal
> cortex* which is
> adjacent to Wernicke's area is central to that
flow.
>
> Slide 37 has a diagram of connections by the
linguist Sydney Lamb, who
> spent half a century collaborating with
neuroscientists.
> Lamb (and many others) believe that what we call
"concepts" can be
> correlated with nodes in the parietal lobes.
Note
> the plural '-s'
> -- the corpus callosum has direct connections
from
> each area in
> each hemisphere to its mirror image in the
other.
>
> Those nodes have much richer and more complex
connections to both
> hemispheres than those shown in slide 37. When
Gabby Giffords got a
> bullet through her left hemisphere, the
connections in her right
> hemisphere were sufficiently rich to compensate
to a very large
> extent.
>
> Antonio Damasio, who wrote an impressive book on
consciousness, said
> the following (quoted in slide 40):
>
> AD
>> The distinctive feature of brains such as the
> one we own is their
>> uncanny ability to create maps... But when
> brains make maps, they
>> are also creating images, the main currency of
> our minds. Ultimately
>> consciousness allows us to experience maps as
> images, to
>> manipulate those images, and to apply reasoning
> to them.
>
> Note that Damasio calls maps the "main currency
of
> our minds."
>
> PH
>> I believe that, for me at least, listening to
> music uses many
>> of the same brain areas.
>
> There's a huge literature on the psychology and
neuroscience involved
> in music. The following book summarizes the
developments up to 2006:
>
> Mithen, Steven (2006) The Singing Neanderthals:
> The Origin of Music,
> Language, Mind, and Body, Harvard University
Press, Cambridge, MA.
>
> Mithen claimed that the Neanderthals had music,
but not language.
> That idea was dubious in 2006, and evidence
since
> then suggests that
> they had some kind of language. But he has
intriguing examples:
>
> Mithen, p. 33
>> In 1953, at the age of 51, [the Russian
> composer] Shebalin suffered
>> a mild stroke in his left temporal lobe, which
> impaired his right
>> hand, the right side of his face, and disturbed
> his speech. Shebalin
>> recovered from these symptoms within a few
> weeks... Then on 9 Oct 1959,
>> Shebalin suffered a second and more severe
> stroke... After experiencing
>> two epileptic fits, he died from a third stroke
> on 29 May 1963.
>
> During that period from 1959 to 1963, Shebalin
exhibited symptoms of
> Wernicke's aphasia, which made it very difficult
for him to understand
> and speak his native Russian. Following is a
sample Shebalin's
> speech, as quoted by the neurologist Alexander
> Luria:
>
> S quoted by AL quoted by M:
>> The words... do I really hear them? But I am
> sure... not so clear...
>> I can't grasp them... Sometimes - yes... But I
> can't grasp the
>> meaning. I don't know what it is.
>
> But amazingly, Shebalin continued to compose
music
> and to teach music
> at the Moscow conservatory. He published 11
major
> works between 1959
> and 1963. A few months before his death he
completed his fifth
> symphony. Dmitri Shostakovich described it as "a
brilliant creative
> work, filled with the highest emotions,
optimistic
> and full of life."
>
> RC
>> I met a PhD Mathematician and another PhD
> Physicist, both of whom
>> claimed to NOT have a visual memory in which to
> sketch their thoughts.
>
> Bertrand Russell also said that he couldn't
imagine thought without
> language. But Whitehead, who I believe was a
much
> better mathematician,
> said that when he was writing in English he had
the feeling that he
> was translating from a foreign language.
>
> SEZ
>> despite western governments, including the
Obama
> administration,
>> apparent enthusiasm for the subject, "mapping
> the brain" tells us
>> nothing much of consequence
>
> The research summarized above was based on
mapping
> dead brains by
> dissecting and mapping live brains by scanning.
> Those results are
> essential for both diagnosis and treatment.
> Without them, surgeons
> would still be doing lobotomies.
>
> See the web site for the Human Connectome
Project:
>
> http://www.humanconnectomeproject.org/
>
> One of their goals is to diagnose Alzheimer's
disease prior to doing
> an autopsy. If they can detect it, they can
compare the effectiveness
> of different drugs and therapy.
>
> John
>
>
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