We should make a distinction between IT (system admins) and
developers. Both of these groups need to be approached differently,
especially in larger organizations. (01)
IT Admins deal with the environmental issues (setup, configurations,
security, performance, etc) and would be involved in maintaining the
system's configurations. I don't think they worry about the content as
much. (02)
Developers would worry about custom code and would care whether an
ontology is a data model or not. They may or may not care about the
representation language. (03)
Both of these groups would be concerned with new libraries and 3rd
party extensions. (04)
A 3rd group, the domain experts, knowledge workers, analysts, etc,
would be concerned with the ontology's content. If they are technical
people who get their hands dirty, they would also care whether it is a
data model. This si certainly true if they are managing or extending
the ontology (05)
Which of these should see the actual ontology? Leo pointed out only
ontologists should see this. (06)
If the IT department was involved in maintaining the CYC ontology
itself, that may be an unreasonable responsibility. (07)
On 1 April 2011 09:59, Mike Bennett <mbennett@xxxxxxxxxxxxxxx> wrote:
> I think in many ways ontology is more alien to IT than it is to
> business. The hardest thing we find is ensuring that the IT folks
> understand that it's not a data model, understand why it's not a
> data model and how it differs from a data model. For the business
> folks, it's a simpler matter of determining how to present the
> explainable logic of sets of things and facts, in a format they
> are comfortable with.
>
> Also a lot of people on both sides assume that anything that is
> presented in diagrams, is de facto a technical thing.
>
> Mike
>
> On 01/04/2011 14:10, John F. Sowa wrote:
>> Folks,
>>
>> I realize that it is rather late in the day to suggest new ideas,
>> but there is one that has bothered me for a long time. Perhaps it
>> might suggest some thoughts to anyone who is writing this weekend.
>>
>> The idea came from a member of the audience who came up to me
>> during the coffee break in a tutorial I presented at the 2010
>> Semantic Technology conference in San Francisco.
>>
>> He was a member of the IT staff at the Cleveland Clinic, where
>> consultants from Cyc had installed Cyc and were working with the
>> IT staff. Following is an article written by the Cyclers:
>>
>>
>http://www.cyc.com/technology/whitepapers_dir/Harnessing_Cyc_to_Answer_Clincal_Researchers_ad_hoc_Queries.pdf
>>
>> But the man who was talking with me said that there was
>> "a basic disconnect" between the Cyclers and the IT staff.
>> The Cyc software, the way it works, and they way that the
>> Cyclers described it was foreign to what the IT staff does.
>>
>> The Cyclers got it installed and working, but the IT staff
>> didn't know how to maintain it, modify it, extend it, or use
>> it in any way other than what was set up for them.
>>
>> That "basic disconnect" is the fundamental barrier that is
>> blocking the adoption of ontology: the IT people have no clue
>> about what to do with it. And I am not blaming the IT personnel
>> -- I blame the ontologists who develop software without having
>> any idea of how it could, would, or should be used by IT staff.
>>
>> If we want to sell ontology, we have to make that connection.
>> If anybody has any good ideas about how to do that, it would
>> be helpful to mention them.
>>
>> John Sowa
>>
>>
>>
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>>
>
>
> --
> Mike Bennett
> Director
> Hypercube Ltd.
> 89 Worship Street
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>
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> (08)
--
Bart Gajderowicz, MSc.
Ryerson University
http://www.scs.ryerson.ca/~bgajdero (09)
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