I think in many ways ontology is more alien to IT than it is to
business. The hardest thing we find is ensuring that the IT folks
understand that it's not a data model, understand why it's not a
data model and how it differs from a data model. For the business
folks, it's a simpler matter of determining how to present the
explainable logic of sets of things and facts, in a format they
are comfortable with. (01)
Also a lot of people on both sides assume that anything that is
presented in diagrams, is de facto a technical thing. (02)
Mike (03)
On 01/04/2011 14:10, John F. Sowa wrote:
> Folks,
>
> I realize that it is rather late in the day to suggest new ideas,
> but there is one that has bothered me for a long time. Perhaps it
> might suggest some thoughts to anyone who is writing this weekend.
>
> The idea came from a member of the audience who came up to me
> during the coffee break in a tutorial I presented at the 2010
> Semantic Technology conference in San Francisco.
>
> He was a member of the IT staff at the Cleveland Clinic, where
> consultants from Cyc had installed Cyc and were working with the
> IT staff. Following is an article written by the Cyclers:
>
>
>http://www.cyc.com/technology/whitepapers_dir/Harnessing_Cyc_to_Answer_Clincal_Researchers_ad_hoc_Queries.pdf
>
> But the man who was talking with me said that there was
> "a basic disconnect" between the Cyclers and the IT staff.
> The Cyc software, the way it works, and they way that the
> Cyclers described it was foreign to what the IT staff does.
>
> The Cyclers got it installed and working, but the IT staff
> didn't know how to maintain it, modify it, extend it, or use
> it in any way other than what was set up for them.
>
> That "basic disconnect" is the fundamental barrier that is
> blocking the adoption of ontology: the IT people have no clue
> about what to do with it. And I am not blaming the IT personnel
> -- I blame the ontologists who develop software without having
> any idea of how it could, would, or should be used by IT staff.
>
> If we want to sell ontology, we have to make that connection.
> If anybody has any good ideas about how to do that, it would
> be helpful to mention them.
>
> John Sowa
>
>
>
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> (04)
--
Mike Bennett
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