John, this is a very important issue and one we have to understand and deal
with if we are to successfully promote an understanding of what an ontology
is and why it is useful. Partly because of the cloud offerings, business is
finally breaking free from years of dominance by IT. Time and time again I
am seeing businesses subscribing to services that bypass their IT
departments because of the costs and delays imposed by IT. If the ontology
is seen as just another piece of IT then we may not be able to get the
attention we are looking for so finding an answer to the question of how to
connect ontology to IT may be counterproductive. (01)
Peter Benson (02)
-----Original Message-----
From: ontology-summit-bounces@xxxxxxxxxxxxxxxx
[mailto:ontology-summit-bounces@xxxxxxxxxxxxxxxx] On Behalf Of John F. Sowa
Sent: Friday, April 01, 2011 9:10 AM
To: ontology-summit@xxxxxxxxxxxxxxxx
Subject: Re: [ontology-summit] [Ontology Application Framework] How to
connect ontology to IT? (03)
Folks, (04)
I realize that it is rather late in the day to suggest new ideas,
but there is one that has bothered me for a long time. Perhaps it
might suggest some thoughts to anyone who is writing this weekend. (05)
The idea came from a member of the audience who came up to me
during the coffee break in a tutorial I presented at the 2010
Semantic Technology conference in San Francisco. (06)
He was a member of the IT staff at the Cleveland Clinic, where
consultants from Cyc had installed Cyc and were working with the
IT staff. Following is an article written by the Cyclers: (07)
http://www.cyc.com/technology/whitepapers_dir/Harnessing_Cyc_to_Answer_Clinc
al_Researchers_ad_hoc_Queries.pdf (08)
But the man who was talking with me said that there was
"a basic disconnect" between the Cyclers and the IT staff.
The Cyc software, the way it works, and they way that the
Cyclers described it was foreign to what the IT staff does. (09)
The Cyclers got it installed and working, but the IT staff
didn't know how to maintain it, modify it, extend it, or use
it in any way other than what was set up for them. (010)
That "basic disconnect" is the fundamental barrier that is
blocking the adoption of ontology: the IT people have no clue
about what to do with it. And I am not blaming the IT personnel
-- I blame the ontologists who develop software without having
any idea of how it could, would, or should be used by IT staff. (011)
If we want to sell ontology, we have to make that connection.
If anybody has any good ideas about how to do that, it would
be helpful to mention them. (012)
John Sowa (013)
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