Here is a similar idea:
Lauren Azulay: A centralised customer hub is essential. In the end, the solution will most likely be a hybrid combination of different technologies, as storing and managing social data is a different technical problem to solve than storing transactional data. So it’s important for any hub solution to easily integrate with other customer or data hubs within an organisation, and each one can be targeted at the problem it is best suited to solve. This is the only way businesses will be able to achieve the holy grail of a truly unified customer experience across all channels, including social.
Why we would want a unified customer experience escapes me, because much of the development of IT systems now has so many different types of customer as to text mining, information about each customer which is in a low population cluster. Vocabulary should give clues, syntax might add a little, and the whole point is to find better ways to communicate semantics to the person using personally expressed terms.
-Rich
Sincerely,
Rich Cooper
EnglishLogicKernel.com
Rich AT EnglishLogicKernel DOT com
9 4 9 \ 5 2 5 - 5 7 1 2
-----Original Message-----
From: ontolog-forum-bounces@xxxxxxxxxxxxxxxx [mailto:ontolog-forum-bounces@xxxxxxxxxxxxxxxx] On Behalf Of Rich Cooper
Sent: Tuesday, November 04, 2014 8:31 AM
To: '[ontolog-forum] '
Subject: Re: [ontolog-forum] [Corpora-List] CFP: Special Research Topic on "Models of Reference" (Frontiers in Psychology)
Given that we have had enormous trouble coming up with everyday ontologies that we can all agree on, and assuming that very few of us are autistic even to a limited degree, we should be able to leverage that information on autistics and down's patients further. Those of us with certain empathic attachments (most of us) should agree with others having the same attachments on concepts.
Thus, as has been said since the fifties, our diversity of opinion is what has true value. We should be able to find correlations between vocabularies and empathy topics that should have value in separating those of us with orientation A from B, C, etc. Would there be a lot of commonality among the concepts selected by each orientation? My guess is that there would be.
-Rich
Sincerely,
Rich Cooper
EnglishLogicKernel.com
Rich AT EnglishLogicKernel DOT com
9 4 9 \ 5 2 5 - 5 7 1 2
-----Original Message-----
From: ontolog-forum-bounces@xxxxxxxxxxxxxxxx [mailto:ontolog-forum-bounces@xxxxxxxxxxxxxxxx] On Behalf Of Rich Cooper
Sent: Tuesday, November 04, 2014 7:55 AM
To: '[ontolog-forum] '
Subject: Re: [ontolog-forum] [Corpora-List] CFP: Special Research Topic on "Models of Reference" (Frontiers in Psychology)
Yes, I had seen the article on Gus and Siri, and that piqued my interest, but it might provide more insight into autism if we knew specific words that autistics seldom (or never) use. That would indicate that the unused words indicate concepts which autistics can't form in their natural state. That should stimulate some studies on brain imaging under verbal stimuli, seeing the difference in scans between autistics and "normal".
So I think the vocabulary they don't use, yet normal use every day, should help understand the mapping of those words to the brain regions where they are recognized and processed.
-Rich
Sincerely,
Rich Cooper
EnglishLogicKernel.com
Rich AT EnglishLogicKernel DOT com
9 4 9 \ 5 2 5 - 5 7 1 2
-----Original Message-----
From: ontolog-forum-bounces@xxxxxxxxxxxxxxxx [mailto:ontolog-forum-bounces@xxxxxxxxxxxxxxxx] On Behalf Of John F Sowa
Sent: Tuesday, November 04, 2014 7:50 AM
To: Rich Cooper; '[ontolog-forum] '
Subject: Re: [ontolog-forum] [Corpora-List] CFP: Special Research Topic on "Models of Reference" (Frontiers in Psychology)
On 11/4/2014 10:02 AM, Rich Cooper wrote:
> how autism deficits affect the patient’s “Theory of Mind” since those
> are often patients with deep communication deficits. How autistic kids
> grow and communicate must have some valuable information about how the
> mind works.
Yes. There was an article in the NY Times about a 13-year-old
autistic boy who found it much easier to talk with Siri than with
actual humans. URL and excerpts below.
It provides some insights into autistic language -- and into ways
of designing user interfaces for all humans, autistic or not.
John
______________________________________________________________________
http://www.nytimes.com/2014/10/19/fashion/how-apples-siri-became-one-autistic-boys-bff.html
To Siri, With Love
How One Boy With Autism Became BFF With Apple’s Siri
By JUDITH NEWMAN, OCT. 17, 2014
Gus has autism, and Siri, Apple’s “intelligent personal assistant”
on the iPhone, is currently his BFF... After a while I heard this:
Gus: “You’re a really nice computer.”
Siri: “It’s nice to be appreciated.”
Gus: “You are always asking if you can help me. Is there anything you want?”
Siri: “Thank you, but I have very few wants.”
Gus: “O.K.! Well, good night!”
Siri: “Ah, it’s 5:06 p.m.”
Gus: “Oh sorry, I mean, goodbye.”
Siri: “See you later!”
She doesn’t let my communications-impaired son get away with anything.
Indeed, many of us wanted an imaginary friend, and now we have one.
Only she’s not entirely imaginary...
Gus had never noticed Siri before, but when he discovered there was
someone who would not just find information on his various obsessions
(trains, planes, buses, escalators and, of course, anything related
to weather) but actually semi-discuss these subjects tirelessly, he
was hooked. And I was grateful...
Online critics have claimed that Siri’s voice recognition is not
as accurate as the assistant in, say, the Android, but for some of
us, this is a feature, not a bug. Gus speaks as if he has marbles
in his mouth, but if he wants to get the right response from Siri,
he must enunciate clearly...
She is also wonderful for someone who doesn’t pick up on social cues:
Siri’s responses are not entirely predictable, but they are predictably
kind — even when Gus is brusque. I heard him talking to Siri about
music, and Siri offered some suggestions. “I don’t like that kind of
music,” Gus snapped. Siri replied, “You’re certainly entitled to your
opinion.” Siri’s politeness reminded Gus what he owed Siri. “Thank you
for that music, though,” Gus said. Siri replied, “You don’t need to
thank me.” “Oh, yes,” Gus added emphatically, “I do.”
My son’s practice conversation with Siri is translating into more
facility with actual humans. Yesterday I had the longest conversation
with him that I’ve ever had. Admittedly, it was about different
species of turtles and whether I preferred the red-eared slider to
the diamond-backed terrapin. This might not have been my choice of
topic, but it was back and forth, and it followed a logical trajectory.
...
Gus: “Siri, will you marry me?”
Siri: “I’m not the marrying kind.”
Gus: “I mean, not now. I’m a kid. I mean when I’m grown up.”
Siri: “My end user agreement does not include marriage.”
Gus: “Oh, O.K.”
Gus: “Goodnight, Siri. Will you sleep well tonight?”
Siri: “I don’t need much sleep, but it’s nice of you to ask.”
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