Hi Tom,
Thanks. ... I'm going to share this response with the others on the list too (hope it's ok with you.)
Some folks (particularly those who are using the Internet Explorer web browser) are having problems because their browser is not configured to support the TLS 1.0 security protocol (which the NIST site just moved over to during the last weekend.)
Below is a response Steve provided to another individual ... hope that helps.
//
Have you tried the following:
In IE, go to tools/internet options/advanced, scroll down to near the bottom and ensure that "use TLS 1.0" is checked.
Over the weekend, NIST made a security update to some of its Internet servers, substituting TLS 1.0 in place of SSL. That change is apparently causing issues as users attempt to access the secure registration pages.
I seem to be able to get in using both IE and Firefox. I checked, and both of them have TLS 1.0 enabled.
//
Let me know if that resolves your problem. By the way, the deadline has since been registration extended to Mar-11 ... but feel free to continue bugging us until we have the problem resolved.
Regards. =ppy
--
2010/3/9 <thomas.brunner@xxxxxxxxxxxx>
Hi peter,
I get this error when connecting from
my company. Is there page down? I am trying to register.
|
| The page cannot be displayed
|
| The page you are looking for is currently unavailable.
The Web site might be experiencing technical difficulties, or you may need
to adjust your browser settings.
|
| To attempt fixing network connectivity problems,
click Tools, and then click "Diagnose Connection Problems..."
|
|
Other options to try:
- Click the Refresh button, or try again later.
- If you typed the page address in the Address bar, make
sure that it is spelled correctly.
- To check your connection settings, click the Tools
menu, and then click Internet Options. On the Connections
tab, click Settings. The settings should match those provided by
your local area network (LAN) administrator or Internet service provider
(ISP).
- See if your Internet connection settings are being detected.
You can set Microsoft Windows to examine your network and automatically
discover network connection settings (if your network administrator has
enabled this setting).
1.
Click the Tools
menu, and then click Internet Options.
2. On
the Connections tab, click LAN Settings.
3. Select
Automatically detect settings, and then click OK.
- Some sites require 128-bit connection security. Click
the Help menu and then click About Internet Explorer to determine
what strength security you have installed.
- If you are trying to reach a secure site, make sure your
Security settings can support it. Click the Tools menu, and then
click Internet Options. On the Advanced tab, scroll to the Security
section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
- Click the Back
button to try another link.
Cannot find server or DNS Error
Internet Explorer |
| Best regards, Mit freundlichen
Grüssen, Meilleures salutations,
Thomas Brunner, Ph.D.,MBA
Novartis Institutes for BioMedical Research (NIBR)
NITAS (NIBR IT & Automation Systems), Information Systems Phi Φ
Informatics Solutions Lead/IT Expert
USEH, 435-3183
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080
USA
Lean Six Sigma Black Belt
Phone: +1 862.778.4271
Cell: +1 973.462.4383
Email : thomas.brunner@xxxxxxxxxxxx
 |
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