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JS> Conflict resolution is an attempt to get two
people to agree to a common remapping of their personal
theories.
To add to that nice description, even in
application-interoperability as in people-interoperation or collaboration,
that's seldom a purely logical affair.
As Haslam, Reicher and Platow remark in their
recent book, The New Psychology of Leadership: Identity, Influence and Power
(as reviewed in last week's Nature, of 12 August):
Effective leadership "is not about getting people
to do things. It is about getting them to want to do
things."
(And the quote applies not only
to leadership as dictatorship but equally to the mediation approach to
CR.)
Such observations help explain why in
"The Mainstream Architecture for Common Knowledge" I emphasize the role of the
market to such a degree (For other angles see for example http://TheMainstream.info/Market.html).
The market is where adaptations take place between our often-complex
wants and the products or simplifications the market puts forward, despite
the usually inevitable semantic dissonance, such as in EDI, in module
reuse, in plain sales material or via HCIs.
Christopher
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